THOR is designed as a universal exhaust sound enhancement solution and is compatible with most modern vehicles, including sedans, coupes, SUVs, hatchbacks, sports cars, and electric vehicles.

For proper operation, the system requires access to the vehicle's CAN bus, which allows THOR to read vehicle data and synchronize sound reproduction with real-time driving parameters.

THOR can be installed on most vehicles manufactured from 2005 onwards that are equipped with a CAN bus system.

The system supports gasoline, diesel, hybrid, and electric vehicles regardless of body style.

Over the years, THOR has built an extensive database of supported vehicles and ready-to-use CAN profiles covering a wide range of makes and models. New vehicle models are not a limitation: the THOR team can develop the required CAN profile either during installation at one of our installation centers or remotely through a system update.

Yes. THOR is compatible with gasoline-powered vehicles equipped with a CAN bus system (typically vehicles manufactured from 2005 onwards).

THOR connects to the vehicle's CAN bus and reads engine RPM, throttle position, braking activity, and other driving parameters. The system then reproduces exhaust sound in real time according to the driver's inputs. Installation does not require any modification of the factory exhaust system and has no impact on engine operation.

Over the years, THOR has built an extensive database of supported vehicles and ready-to-use CAN profiles covering a wide range of makes and models. When new vehicle models are introduced, the required data can be collected and new CAN profiles can be developed either by the THOR engineering team or through our official partners.

Yes. THOR is compatible with diesel-powered vehicles equipped with a CAN bus system (typically vehicles manufactured from 2005 onwards).

THOR connects to the vehicle's CAN bus and reads engine RPM, throttle position, braking activity, and other driving parameters. The system then reproduces exhaust sound in real time according to the driver's inputs. Installation does not require any modification of the factory exhaust system and has no impact on engine operation.

THOR provides a simple way to give a diesel vehicle a more sporty character and a more expressive exhaust note without complex modifications or permanent changes to the vehicle.

Over the years, THOR has built an extensive database of supported vehicles and ready-to-use CAN profiles covering a wide range of makes and models. When new vehicle models are introduced, the required data can be collected and new CAN profiles can be developed either by the THOR engineering team or through our official partners.

Yes. THOR is compatible with hybrid vehicles equipped with a CAN bus system (typically vehicles manufactured from 2005 onwards).

THOR connects to the vehicle's CAN bus and reads engine RPM, throttle position, braking activity, and other driving parameters. The system then reproduces exhaust sound in real time according to the driver's inputs. Installation does not require any modification of the factory exhaust system and has no impact on engine operation.

For hybrid vehicles, THOR offers additional sound customization possibilities. Users can choose from both classic performance exhaust sound profiles and dedicated sound profiles designed specifically for electric and hybrid vehicles. This flexibility allows drivers to tailor the vehicle's sound character to different driving modes and personal preferences.

Yes. THOR is compatible with electric vehicles equipped with a CAN bus system (typically vehicles manufactured from 2005 onwards).

The system connects to the vehicle's CAN bus and reads vehicle speed, wheel speed, throttle position, braking activity, and other driving parameters. Based on this data, sound is generated in real time and synchronized with the vehicle's behavior on the road.

For electric vehicles, THOR features a virtual gearbox simulation that recreates the sensation of gear changes, making the driving experience more dynamic, engaging, and realistic.

Users can choose from both classic performance exhaust sound profiles and dedicated sound profiles designed specifically for electric vehicles, including modern and futuristic sound experiences.

On electric vehicles, THOR connects to the CAN bus and reads wheel speed, throttle position, braking activity, and other driving parameters.

Based on this data, the system generates sound in real time through the installed speakers, synchronizing it with the vehicle's behavior on the road. The sound changes dynamically according to acceleration, throttle lift-off, and overall driving style.

THOR also features a virtual gearbox simulation that recreates the sensation of gear changes, making the sound experience more dynamic, engaging, and realistic.

Users can select their preferred sound profile through the THOR mobile app, ranging from classic performance exhaust sounds to dedicated sound profiles specifically developed for electric vehicles.

Yes. THOR allows electric vehicles to deliver the sound and character of iconic performance cars.

The THOR mobile app includes an extensive sound library featuring classic exhaust notes recorded from legendary sports cars. Sound is generated in real time and synchronized with vehicle behavior, including acceleration, throttle lift-off, and braking.

For electric vehicles, THOR incorporates a virtual gearbox simulation that recreates the sensation of gear changes, making the driving experience more dynamic, engaging, and realistic.

Users also have access to dedicated sound profiles designed specifically for electric vehicles, including modern and futuristic sound experiences.

This allows drivers to choose the sound character that best matches their preferences, ranging from classic performance-inspired sounds to unique and futuristic audio profiles.

Yes. The THOR system can be removed from one vehicle and installed on another.

If you decide to change your vehicle, the system can be reinstalled and continue to be used on the new vehicle. To ensure proper operation, it may be necessary to update certain wiring components and select the appropriate CAN profile within the THOR app for the new vehicle model.

THOR was designed from the beginning as a universal solution and is compatible with most modern vehicles. You purchase the system once and can continue using it across different vehicles without the need to buy a new system.

Installation of the THOR system consists of several steps:

• Mounting the acoustic speakers underneath the vehicle;
• Installing the electronic control unit inside the vehicle;
• Connecting the system to the CAN bus and power supply circuits;
• Configuring the system through the THOR mobile app;
• Testing system operation and performing final sound adjustments.

Once installed, the system is fully synchronized with the vehicle and ready for use.

For proper integration and reliable operation, we recommend installation by an official THOR partner.

Detailed installation instructions are available here:
THOR Installation Manual

For the best possible results, we recommend having the THOR system installed by a specialized installation center or an official THOR partner.

Professional installation ensures proper system integration, reliable operation, and the highest possible sound quality.

However, self-installation is also possible for users who have experience with automotive electronics and a good understanding of the installation process.

On average, installation of the THOR system takes between 5 and 8 hours.

The exact installation time depends on the vehicle and the complexity of the installation process. Some vehicles can be completed more quickly, while others require additional integration and configuration.

For new vehicle models that are not yet included in the THOR compatibility database, additional time may be required to develop and configure the appropriate CAN profile.

No. Installation of the THOR system does not require any modification of the vehicle's factory exhaust system.

The acoustic speakers are mounted underneath the vehicle using dedicated mounting brackets and operate independently of the factory exhaust system. No modifications to the exhaust piping are required.

This installation method preserves the vehicle's original design and eliminates the need for complex exhaust modifications.

THOR acoustic speakers are installed underneath the vehicle on rigid and structurally secure mounting points.

Possible installation locations include:

• reinforced body structure elements;
• exhaust system components while maintaining the required heat clearance;
• areas behind the rear bumper or suitable cavities underneath the vehicle.

During installation, it is important to:

• avoid contact with body panels and exhaust system components;
• avoid areas exposed to excessive heat;
• ensure rigid mounting without vibration;
• install the speaker with the outlet facing downward and opposite to the direction of travel.

Proper speaker placement has a direct impact on sound quality and long-term system reliability.

Detailed installation instructions are available here: Download Installation Manual

Installation of the THOR system does not affect the vehicle's warranty thanks to its non-invasive installation method and safe integration with the vehicle's electronics.

The system is connected using a CAN adapter and a fuse tap adapter, allowing the factory wiring to remain intact without permanent modifications to the vehicle. THOR connects to the vehicle's CAN bus and reads engine RPM, throttle position, and other driving parameters without sending any commands back to the vehicle's electronic systems.

THOR does not require any modification of the factory exhaust system and has no impact on engine operation, transmission performance, or other critical vehicle components.

For maximum reliability and proper integration, we recommend installation by an official THOR partner or a specialized installation center.

The THOR system is designed to operate in a wide range of climatic conditions, including low temperatures and winter environments.

All major components are engineered with real-world automotive use in mind. The electronic control unit is installed inside the vehicle cabin and protected from external elements, while the acoustic speakers and wiring are designed for operation underneath the vehicle.

The system can be installed at any time of the year, including during winter, provided standard installation procedures are followed.

THOR maintains reliable operation, durability, and consistent sound quality regardless of weather conditions.

Yes. The THOR system is designed for installation underneath the vehicle and is built to withstand exposure to water, dirt, and the conditions associated with everyday driving.

The acoustic speakers and mounting hardware are resistant to external influences, while the electronic control unit is installed inside the vehicle cabin and protected from moisture and environmental exposure.

For reliable long-term operation, it is important to follow the recommended installation procedures, ensure secure mounting of all components, and route the wiring correctly.

THOR is engineered for daily use and maintains stable performance in a wide variety of weather and road conditions.

The THOR system is designed to operate in a wide range of driving conditions, including off-road environments.

However, when crossing water obstacles where the acoustic speakers may become partially or fully submerged, we recommend temporarily disabling the system.

This is because sound is produced by the movement of the speaker diaphragm, and water is significantly denser than air. Operating the speakers while submerged places substantially higher load on the acoustic components and may affect their performance.

Once the vehicle has exited the water, the system can be reactivated. We recommend starting at a low volume level and gradually increasing it to the desired setting.

Following these recommendations helps ensure reliable operation and long-term durability of the THOR system.

The THOR mobile app is available for download through the following official sources:

• Google Play — for Android devices;
• App Store — for iPhone and iPad devices;
• Huawei AppGallery — for Huawei devices;
• APK file — for manual installation on Android devices.

The THOR mobile app is available for both Android and iOS devices.

Android users can download the app from Google Play, while iPhone and iPad users can install it through the App Store.

Huawei devices are also supported. The application can be installed through Huawei AppGallery or by using the APK installation file.

Connecting the THOR system to the mobile app via Bluetooth takes only a few simple steps.

First-time connection:

• Enable Bluetooth on your smartphone;
• Open the THOR mobile app;
• The app will automatically detect available devices;
• Select your THOR system and connect;
• Choose your vehicle make and model to load the correct CAN profile.

Once connected, the device will be registered within the application.

Daily use:

After the initial setup, the app will automatically reconnect to the THOR system whenever Bluetooth is enabled and the device is within range.

Once connected, you can control the system, switch sounds, and adjust exhaust sound settings directly through the app.

Detailed application instructions are available here: Download User Guide

The THOR mobile app gives you complete control over the system and its exhaust sound settings.

Available features include:

• selecting and switching between sound profiles;
• adjusting sound parameters such as volume, tone, dynamic start, and pops and bangs intensity;
• creating and saving custom presets;
• accessing the sound library and its updates;
• updating the system and downloading new features;
• controlling the system via smartphone, as well as integration with factory vehicle controls and Drive Select (if supported by the vehicle).

The app allows you to tailor the vehicle's sound character to your preferences — from a comfortable everyday driving experience to a bold and highly expressive performance-inspired sound.

Yes. THOR supports integration with the vehicle's factory Drive Select system (if supported by the vehicle).

Once connected, you can switch between THOR sound profiles using the vehicle's standard driving modes, such as Comfort, Sport, and others, without needing to use the mobile app while driving.

The integration is configured through the vehicle's CAN bus during installation. After setup, THOR automatically changes sound profiles according to the selected Drive Select mode.

This provides a convenient way to control exhaust sound characteristics without distracting from the driving experience.

Detailed Drive Select setup instructions are available here: Download Installation Guide

The THOR sound library includes more than 30 exhaust sound profiles.

In addition to classic sounds recorded from real vehicles, users have access to special and situational sounds, as well as the BOOMBOX feature with additional sound effects.

The size of the available sound library depends on the system configuration. The standard version provides access to a selection of sounds, while Upgrade PRO unlocks an expanded sound library, additional sound profiles, and advanced customization features.

The library is continuously updated, and new sounds become available through future system updates.

Yes. New sounds are regularly added to the THOR sound library and become available for download through the mobile app.

Access to new sounds depends on whether Upgrade PRO is activated. Users with Upgrade PRO receive access to newly released sound profiles and can download them directly through the THOR app.

Upgrade PRO is included as standard with THOR LEVEL 2, THOR LEVEL 2 + ECHO, THOR LEVEL 3, and THOR LEVEL 3 + ECHO systems.

For THOR LEVEL 1 and THOR LEVEL 1 + ECHO systems, Upgrade PRO is available as an optional upgrade.

Without Upgrade PRO, users have access to 10 basic exhaust sound profiles, while newly released sounds added to the library remain unavailable.

The THOR sound library is updated regularly, with new sound profiles typically being released every 1–2 months.

Updates become available through the THOR mobile app, where users can browse, download, and install new content.

Access to newly released sounds is available to users with an active Upgrade PRO subscription.

In some cases, release schedules may vary. THOR prioritizes sound quality, development of new features, and continuous improvement of the platform over fixed release dates.

Yes. The THOR mobile app offers advanced sound customization features, allowing users to create and save their own custom presets.

Users can adjust volume, dynamic start, pops and bangs intensity, idle sound characteristics, cruising RPM sound behavior, and other system parameters.

Custom settings can be saved as personal presets and switched instantly depending on driving conditions, preferences, or mood.

This allows drivers to tailor the vehicle's sound character from a comfortable everyday setup to a highly expressive and performance-inspired sound experience.

Yes. THOR includes Dynamic Start and Pops & Bangs features.

These settings make the exhaust sound more expressive and help recreate the character of high-performance sports cars, both during vehicle start-up and while driving.

Within the THOR app, users can adjust the intensity of Pops & Bangs from 0 to 3 levels and configure Dynamic Start for selected sound profiles.

This allows the sound character to be tailored from subtle and refined to aggressive and highly engaging.

The Drive Select feature allows different THOR sound profiles to be assigned to the vehicle's driving modes, such as Comfort, Sport, and others.

Configuration is performed through the THOR mobile app, where users can select their preferred sound profiles and assign them to specific Drive Select modes.

Once configured, sound profiles switch automatically whenever the vehicle's driving mode changes, providing a seamless and intuitive user experience.

Detailed Drive Select setup instructions are available here: Download User Guide

Yes. THOR supports remote updates for both the sound library and system software through the mobile app.

Updates can be downloaded and installed directly from a smartphone using the THOR app, without the need to visit a service center.

This ensures continuous access to new sound profiles, features, system improvements, and the latest software versions.

If the THOR app cannot detect the system, please check the following:

• make sure Bluetooth is enabled on your smartphone;
• ensure the vehicle is switched on and the THOR system is within Bluetooth range;
• verify that the system is not currently connected to another smartphone.

Try restarting the app or your smartphone and then attempt to reconnect.

If the system still does not appear, you can contact THOR Technical Support directly through the mobile app or via the official website.

Yes. THOR features a virtual gearbox technology for electric vehicles that makes the sound experience significantly more realistic, dynamic, and engaging.

Unlike conventional vehicles, electric vehicles do not have traditional engine RPM behavior or gear changes. As a result, even high-quality sound systems can feel linear and lack the dynamic character associated with performance driving. THOR solves this challenge through its proprietary virtual gearbox technology.

The system analyzes driver inputs such as acceleration, braking, and throttle position, and reproduces the following effects in real time:

• gear shifts (upshifts and downshifts);
• upshifts during acceleration;
• downshifts under strong acceleration;
• multiple gear downshifts during aggressive throttle inputs;
• rev-matching effects.

The sound does not simply change in pitch or volume. Instead, it evolves throughout the drive and responds to driving style, creating the sensation of operating a real internal combustion engine vehicle.

During development, THOR engineers studied the behavior of high-performance sports cars to recreate the character, responsiveness, and emotional engagement associated with true performance driving.

As a result:

• the sound becomes dynamic and non-linear;
• drivers experience the sensation of a powerful gasoline-powered vehicle and transmission;
• the vehicle feels significantly more engaging and sport-oriented.

THOR reproduces not only sound, but also the behavior and emotional characteristics of a performance vehicle, creating an exceptionally realistic driving experience.

Upgrade PRO is an advanced feature package for the THOR system that unlocks full access to the app's capabilities and the complete sound library.

With Upgrade PRO, users receive:

• access to the extended sound library;
• regular updates and newly released sound profiles;
• special and situational sounds, including BOOMBOX;
• access to new system features and functionality as they become available.

Upgrade PRO transforms THOR from a basic sound solution into a continuously evolving platform with ongoing updates, new features, and expanding functionality.

Important: Upgrade PRO is only required for THOR LEVEL 1 and THOR LEVEL 1 + ECHO systems. For THOR LEVEL 2, THOR LEVEL 2 + ECHO, THOR LEVEL 3, and THOR LEVEL 3 + ECHO systems, Upgrade PRO is already included as part of the package at no additional cost.

The standard version of the THOR system includes 10 core exhaust sound profiles, allowing users to explore the system's capabilities and define the basic sound character of their vehicle.

Upgrade PRO unlocks an expanded sound library that includes:

• more than 30 exhaust sound profiles recorded from real vehicles;
• special and situational sounds;
• BOOMBOX sounds, including emotions, sound effects, animal sounds, and other audio effects;
• regular additions of newly released sound profiles.

New sounds are typically added every 1–2 months and are available for download to users with Upgrade PRO.

You can view the current sound library here: Explore Sound Library

The price of a THOR system depends on the selected configuration.

Pricing starts from $/€599 and can reach $/€1399 for advanced configurations with additional components.

The final price depends on the selected package and optional components.

You can view the latest configurations and pricing in the official THOR store: Visit the THOR Store

The THOR system is available in three levels: LEVEL 1, LEVEL 2, and LEVEL 3.

Each level determines the system's capabilities, sound performance, and access to advanced features.

Within each level, different package configurations are available. The primary difference is the inclusion of the ECHO high-frequency module, which provides a brighter and more detailed sound experience.

LEVEL 1 is the entry-level option and an excellent introduction to the THOR ecosystem. It provides high-quality exhaust sound and essential customization features. The package includes access to 10 core sound profiles. Upgrade PRO is available separately for users who want access to the expanded sound library and advanced functionality.

LEVEL 2 offers a deeper, richer, and more immersive sound experience. Upgrade PRO is included as standard, providing access to the full sound library, regular updates, and additional system features.

LEVEL 3 is the ultimate THOR configuration, delivering the most powerful, detailed, and realistic sound experience. Upgrade PRO is included, giving users full access to all available features and the complete sound library.

Choosing the right system is straightforward: first select the desired level (LEVEL 1, LEVEL 2, or LEVEL 3), then choose the package configuration with or without the ECHO module.

Higher levels provide greater customization options, more immersive sound reproduction, and broader access to system features and sound content.

The THOR platform is fully upgradeable. Users can start with a basic configuration and later expand the system by adding Upgrade PRO or additional acoustic components without replacing the entire system.

The difference between THOR levels lies in the system configuration and overall sound character.

LEVEL 1 is the entry-level option and an excellent introduction to the THOR system. It features the versatile STORM speaker and a core sound package, delivering a balanced and refined exhaust sound suitable for everyday driving.

LEVEL 2 offers a more distinctive and performance-oriented sound experience. It is built around the THUNDER 2.0 speaker, which delivers deeper bass, greater sound presence, and a more aggressive character.

LEVEL 3 represents the ultimate THOR sound configuration. The system combines both STORM and THUNDER 2.0 speakers and, in its most advanced configuration, includes the ECHO high-frequency module. The combination of low, mid, and high frequencies creates the most immersive, powerful, and detailed sound experience available in the THOR lineup, inspired by the character of modern supercars.

The right level depends on the result you want to achieve — from a versatile everyday solution to the most powerful and immersive sound experience possible. THOR offers ready-made configurations for different needs, while maintaining the flexibility to expand and upgrade the system over time.

Each THOR package includes all essential components required for installation and operation:

• THOR electronic control unit;
• acoustic speakers (depending on the selected level and configuration);
• mounting hardware and installation components;
• wiring harness for system integration;
• access to THOR software and the mobile application.

The exact package contents depend on the selected system level (LEVEL 1, LEVEL 2, or LEVEL 3) and configuration.

Every THOR package includes everything required for installation and normal system operation.

Detailed installation instructions are available here: Download Installation Manual

Yes. THOR components can be purchased separately and used to expand an existing system.

THOR was designed from the beginning as a flexible and upgradeable platform. Users can start with a basic configuration and gradually enhance the system by adding new components and functionality.

For example:

• LEVEL 1 systems can be upgraded with THUNDER 2.0, the ECHO module, and Upgrade PRO;
• LEVEL 2 systems can be expanded with an additional STORM speaker and ECHO to improve detail and sound immersion;
• LEVEL 3 systems can be further enhanced with the ECHO module for even greater clarity and high-frequency detail.

This upgrade path allows users to tailor the system to their preferences and move to a higher level of sound performance without replacing the entire setup.

The maximum THOR configuration supports:

• two main acoustic speakers — any combination of THUNDER 2.0 and STORM;
• one ECHO high-frequency module.

All components are available for purchase through the official THOR store.

Original THOR systems can be purchased through official THOR sales channels.

Official THOR Online Store:
Visit the Store

Official THOR Dealers and Partners:
Find a Dealer

If you have any questions or need assistance choosing the right configuration, our team will be happy to help you select the best solution and connect you with an official THOR partner.

We strongly recommend purchasing THOR products only through official sales channels. This ensures that you receive genuine THOR equipment with full access to system features, software updates, and official manufacturer support.

Yes. THOR operates through an international network of authorized dealers and installation partners.

In many countries, you can purchase and install a THOR system through a local official partner.

An up-to-date list of key dealers and partners is available on the official website: Find a Dealer

If there is currently no official partner in your region, installation is still possible. You can work with any qualified automotive installation center or service provider experienced in vehicle electronics and aftermarket equipment.

The THOR Technical Support team can provide installation guidance, configuration assistance, and answers to any technical questions throughout the process.

STORM and THUNDER 2.0 are THOR acoustic speakers designed to reproduce different frequency ranges and shape the overall sound character. They can be used independently or combined to create the most immersive sound experience possible.

THUNDER 2.0 is the primary low-frequency speaker in the THOR lineup.

It delivers deep, rich, and powerful bass, forming the foundation of the exhaust sound. Thanks to its metal housing and dedicated acoustic design, THUNDER 2.0 produces the strong and refined sound character associated with high-performance vehicles.

STORM is a versatile speaker operating in the mid and high-frequency ranges.

It adds clarity, detail, and definition to the sound experience, accurately reproducing both classic exhaust tones and futuristic sound profiles. STORM is also particularly well suited for electric vehicle applications.

In simple terms:

• THUNDER 2.0 delivers depth and power (low frequencies);
• STORM provides detail and character (mid and high frequencies).

When used together, the speakers complement each other to create a fuller, richer, and more realistic sound experience inspired by sports cars and supercars.

To place an order, visit the THOR store and select the system configuration that best suits your needs.

Add the selected product to your cart, enter your contact information and shipping address, choose your preferred payment method, and complete the checkout process.

If you need assistance choosing a configuration or placing your order, our team will be happy to help you select the best option and guide you through the ordering process.

Visit the THOR Store

No. Creating an account is not required.

You can place an order without registering or creating a personal account. Simply provide the required contact information during checkout.

This makes the ordering process fast, simple, and convenient.

All order updates and further communication will be provided using the contact details supplied with your order.

If you would like to modify or cancel your order, this must be done before the order has been shipped.

Please contact the THOR Sales Team as soon as possible after placing your order.

If you have already been communicating with a THOR representative, we recommend continuing the conversation through the same chat or communication channel, as this is the fastest way to update order details, make changes, or request a cancellation.

Once an order has been shipped, modification options may be limited.

For customers in most countries, the following payment methods are available:

• Visa, Mastercard, and other bank cards supported by the Stripe payment platform;
• Apple Pay;
• Google Pay;
• bank transfer using company banking details.

All payment methods available for your country and region will be displayed automatically during checkout.

Payments are processed through secure payment gateways using modern data transmission protocols and industry-standard encryption technologies.

This helps ensure secure transactions and protects payment information throughout the checkout process.

Payment card details are processed by authorized payment providers and are not stored on THOR servers.

Yes. International payment cards are supported during checkout, including Visa, Mastercard, and other payment methods available through the supported payment platforms.

This allows customers from most countries to complete purchases quickly and securely.

Available payment methods may vary depending on your country and will be displayed automatically during checkout.

Orders on the THOR website are processed on a full prepayment basis.

Payment is made online during checkout using the available payment methods.

If your payment was not successful:

1. Check that your card details have been entered correctly.
2. Make sure your card has sufficient funds and that international transactions are enabled.
3. If the issue persists, contact your bank to check for any payment restrictions or blocked transactions.

If necessary, please contact us through any of the methods listed on the Contacts page for assistance with your order.

Taxes and fees are calculated based on the destination country.

If VAT or a similar tax applies in your country, it will be calculated automatically and displayed during checkout before payment is completed.

Please note that some countries may also impose additional customs duties, import fees, or other charges when goods are imported.

Such charges are determined by the customs authorities of the destination country and are the responsibility of the customer.

THOR ships worldwide.

When placing an order, simply enter your country and shipping address. Available shipping options for your region will be calculated automatically during checkout.

If you have any questions regarding delivery to your country or region, please contact us through any of the methods listed on the Contacts page for further assistance.

Contact Us

Delivery times depend on the destination country.

On average, delivery takes between 4 and 15 business days.

We strive to provide accurate shipping and delivery estimates. However, courier and logistics services may be affected by external factors, including customs clearance, local delivery conditions, holiday periods, and other circumstances.

Yes. A tracking number is provided for every shipped order.

You can use it to monitor the delivery status and track your shipment through the courier service's website or tracking platform.

Yes. THOR offers free worldwide shipping through its official website.

If free shipping is available for your order, it will be applied automatically and displayed during checkout.

The latest shipping terms and conditions are always shown before you complete your purchase.

If your delivery is taking longer than the estimated timeframe:

1. Check the shipment status using your tracking number on the courier service's website.
2. If the tracking information is not updating or the delivery is taking significantly longer than expected, please contact us through any of the methods listed on the Contacts page.

The THOR team will help verify the current shipment status and, if necessary, contact the logistics partner for additional delivery information.

Contact Us

Yes. THOR is covered by an official manufacturer's warranty.

The warranty covers manufacturing defects and the proper operation of system components when installed and used in accordance with the installation and operating requirements.

The THOR warranty is valid for 2 years from the date of installation.

The warranty covers the main system components, provided that the system has been installed correctly and operated in accordance with the applicable guidelines.

We recommend having the system installed by an official THOR partner or a qualified installation center. This helps ensure proper system operation and maintain warranty coverage.

If you have any questions regarding system operation, you can contact THOR Technical Support.

The warranty covers manufacturing defects and failures of THOR system components that are not caused by the user.

Warranty claims may include malfunctions of the control unit, acoustic speakers, or other system components, provided that the system has been installed correctly and operated in accordance with the applicable guidelines.

The warranty does not cover:

• mechanical damage to system components;
• incorrect installation;
• failure to follow operating requirements;
• unauthorized modification or interference with the system.

To submit a warranty claim:

1. Contact THOR Support by email at service@thor-tuning.com or through any of the contact methods listed on the Contacts page.
2. Please provide the following information:
   • your order or invoice number;
   • the device model and serial number;
   • a detailed description of the issue;
   • photos or videos showing the malfunction.
3. Our support team will review your request and provide instructions regarding the next steps, which may include a return, repair, or replacement of the product.

If your THOR system is not operating correctly, first check the system connections, power supply, and available updates in the mobile app.

If the issue persists, contact THOR Technical Support through the mobile app, website, or by email at service@thor-tuning.com.

When submitting your request, please provide a description of the issue and, if possible, include photos or videos demonstrating the malfunction.

Our specialists will perform a diagnostic review and advise you on the next steps.

In the event of a confirmed warranty defect, THOR will reimburse the cost of returning the product in accordance with the applicable warranty obligations.

For international orders, customers have the right to refuse the shipment before it is delivered.

If receiving the order requires payment of customs duties, taxes, or other mandatory charges, refusal to pay such charges will be considered a refusal to accept the shipment.

After the product has been delivered, return rights and applicable return periods are governed by the laws and regulations of the customer's country.

International shipping costs, customs duties, taxes, and other government-imposed charges are non-refundable.

THOR is an alternative solution for exhaust sound tuning that does not require modifications to the vehicle's factory exhaust system.

The system is installed as additional equipment and does not alter the vehicle's original construction. Sound is reproduced through external acoustic speakers synchronized with vehicle operation.

The product is certified and complies with applicable requirements for automotive equipment.

Noise regulations may vary depending on the country or region. Therefore, users should operate the system in accordance with local regulations and, when necessary, adjust the sound volume through the THOR mobile app.

THOR can be used on public roads; however, noise regulations may vary depending on the country or region.

The THOR system is installed as additional equipment and does not require modifications to the vehicle's factory exhaust system. The THOR mobile app allows users to adjust the sound volume or completely disable the system when needed.

Thanks to its flexible settings, the system can be adapted to different driving environments and local noise requirements.

THOR recommends reviewing the laws and regulations applicable in your country or region before using the system to ensure that the selected sound settings comply with local noise control requirements.

Yes. The THOR mobile app allows flexible volume adjustment, from a comfortable everyday level to a highly expressive sound experience.

If required, the sound can be completely disabled through the app.

This allows the system to be adapted to different driving conditions, personal preferences, and local noise requirements.

No. THOR does not affect the vehicle's emissions standards, emission levels, or the operation of the factory exhaust system.

The system is installed as additional equipment and does not interfere with the engine, catalytic converter, diesel particulate filter, or other emissions-control components.

THOR changes only the sound of the vehicle and does not alter its technical or environmental characteristics.

Yes. The THOR sound system can be completely disabled at any time.

This can be done through the mobile app, the vehicle's factory controls, or the Drive Select system (if supported by the vehicle).

When needed, the sound can also be reduced or quickly re-enabled.

This allows the system to be adapted to any driving situation, including night-time driving, residential areas, or locations with noise restrictions.

Yes. THOR is a certified product developed in accordance with requirements for safety, quality, and reliability in automotive equipment.

THOR is installed as an additional sound tuning system and does not require modifications to the factory exhaust system, engine, or vehicle emissions-control components. Installation uses dedicated components and standard connection methods, helping to maintain vehicle safety and proper operation.

Each system component undergoes quality control, and the entire system is designed to operate in a wide range of climatic and road conditions.

In addition, THOR supports remote updates, server-based services, and continuous software development, helping to ensure stable and up-to-date system performance throughout its service life.

You can view our product certificates here: THOR Certificates

To become an official THOR partner, submit an application through our website or contact our team using the contact form.

We work with installation centers, tuning studios, dealerships, and automotive businesses interested in developing THOR sales and installation services.

After receiving your inquiry, a THOR representative will contact you, explain the partnership terms, and guide you through the next steps of the onboarding process.

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Yes. Special dealer terms are available for official THOR partners.

These may include:

• partner pricing;
• commercial offers;
• marketing support;
• product training;
• assistance throughout the sales and installation process.

Specific partnership terms are discussed individually and depend on the cooperation model, region, and expected business volume.

Yes. Individual commercial terms can be developed for THOR partners.

We are open to discussing special partnership conditions with companies that plan to actively develop the THOR brand within their region or country.

Depending on the partnership model, this may include:

• custom commercial proposals;
• additional support arrangements;
• exclusive partnership opportunities.